Refund & Cancellation Policy

1. Booking Cancellations

• Customers may cancel a booking before the scheduled appointment time.
• Refund eligibility depends on the timing of the cancellation and the creator’s policy.

2. Refund Eligibility

✅ Eligible for Automated 100% Refund:

• Cancellation made more than 24 hours before the scheduled appointment time. (100% of the booking amount will be refunded automatically).
• Duplicate payment or technical error
• Creator fails to attend or deliver the booked service

❌ Not Eligible for Automated Refund:

• Cancellations made less than 24 hours before the scheduled appointment time (will require creator approval and manual processing)
• After the scheduled appointment time has passed
• If the service has already been delivered
• Dissatisfaction with the outcome or results of the service
• Any additional services or offerings purchased directly from the creator

3. Creator Responsibility

• Creators are responsible for delivering the booked services
• In case of non-delivery, customers may raise a refund request
• MeetingBook.in may review and facilitate refunds at its discretion

4. Platform Role in Refunds

MeetingBook.in acts as a facilitator for bookings and payments. We reserve the right to:

• Approve or reject refund requests based on available evidence
• Mediate disputes between customers and creators

5. Processing of Refunds

• Approved refunds will be processed to the original payment method
• Refund timelines may vary depending on the payment provider (typically 5–10 business days)

6. Platform Fees

• Platform fees and payment processing charges may be non-refundable
• In certain cases, partial refunds may be issued after deducting applicable fees

7. Abuse & Fraud Prevention

• MeetingBook.in reserves the right to deny refunds in cases of suspected abuse, fraud, or misuse of the platform
• Repeated refund requests may result in account suspension

8. Changes to Policy

We may update this Refund & Cancellation Policy at any time. Continued use of the platform constitutes acceptance of the updated policy.

9. Contact Us

For any questions regarding refunds or cancellations:

Operating Entity: RADIXEXPANSION TECHNOLOGIES LLP (LLPIN: ADB-0393)

Registered Address: PL-265, SUNCITY, Karadva, Kharvasa, Dindoli, Surat - 394210, Gujarat, India

Email: support@meetingbook.in

Website: https://meetingbook.in